{"id":1427,"date":"2025-09-22T12:38:53","date_gmt":"2025-09-22T12:38:53","guid":{"rendered":"https:\/\/victorygroupindia.com\/?page_id=1427"},"modified":"2025-10-07T10:37:49","modified_gmt":"2025-10-07T10:37:49","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/victorygroupindia.com\/shoponline\/return-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]At Victorygroupindia.com, we are committed to delivering high-quality, chemical-free wellness products to your doorstep in a timely manner. Please review our shipping guidelines below.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529100713\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Order Processing &amp; Dispatch<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul class=\"wp-block-list\">\n<li>Orders are Shipped and delivered within 1-3 business days (excluding Sundays and public holidays).<\/li>\n<li>Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor the delivery status.<\/li>\n<li>In case of any delays due to unforeseen circumstances, we will keep you informed.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529140874\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Shipping Charges<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul class=\"wp-block-list\">\n<li>Prepaid Orders: Free shipping on orders above \u20b9999. For orders below \u20b9999, standard shipping charges apply.<\/li>\n<li>Cash on Delivery (COD): Additional COD charges may be applicable.<\/li>\n<li>Shipping costs (if any) will be calculated at checkout based on your location and order value.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529167177\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Estimated Delivery Time<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ol class=\"wp-block-list\">\n<li>Metro Cities: 3-5 business days<\/li>\n<li>Non-Metro Cities &amp; Remote Areas: 5-10 business days<\/li>\n<li>International Shipping: Currently, we do not offer international shipping.<\/li>\n<li>Note: Delivery times may vary due to location, courier service efficiency, and external factors such as weather conditions, strikes, or high demand periods.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529191658\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Address Accuracy &amp; Delivery Attempts<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul class=\"wp-block-list\">\n<li>Ensure that your shipping address and contact details are accurate while placing an order.<\/li>\n<li>In case of failed delivery attempts due to an incorrect address or customer unavailability, re-shipping charges may apply.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529221826\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Order Tracking<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul class=\"wp-block-list\">\n<li>You will receive an email or WhatsApp message with a tracking number once your order is shipped.<\/li>\n<li>If you do not receive tracking details within 3 days of placing your order, please contact us.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529249218\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Damaged or Missing Orders<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul class=\"wp-block-list\">\n<li>If your order arrives damaged, tampered with, or incomplete, notify us within 48 hours of delivery with clear images and order details.<\/li>\n<li>We will arrange a replacement or refund based on the On the issue and it will be credited in the amount in 3 to 5 workings days.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758529275689\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Contact Us<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]For any shipping-related queries, reach out to us:<\/p>\n<ul class=\"wp-block-list\">\n<li>Email:\u00a0<a href=\"mailto:info@victorygroupindia.com\">info@victorygroupindia.com<\/a><\/li>\n<li>Phone: +91 9815101673,9888257477, 8448855502<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]At Victorygroupindia.com, we are committed to delivering high-quality, chemical-free wellness products to your doorstep in a timely manner. Please review our shipping guidelines below.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;] Orders are Shipped and delivered within 1-3 business days (excluding Sundays and public holidays). Once your order is dispatched, you will receive a tracking link via email [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1427","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/comments?post=1427"}],"version-history":[{"count":5,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1427\/revisions"}],"predecessor-version":[{"id":1823,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1427\/revisions\/1823"}],"wp:attachment":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/media?parent=1427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}