{"id":1425,"date":"2025-09-22T12:38:52","date_gmt":"2025-09-22T12:38:52","guid":{"rendered":"https:\/\/victorygroupindia.com\/?page_id=1425"},"modified":"2025-10-07T13:07:23","modified_gmt":"2025-10-07T13:07:23","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/victorygroupindia.com\/shoponline\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]At Victorygroupindia.com, we strive to process refunds smoothly and transparently. Below are our refund guidelines.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758528723761\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Refund Process<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]&nbsp;<\/p>\n<p>Once we receive and inspect your returned item, we will send an email notification regarding the approval or rejection of your refund request.<\/p>\n<ul class=\"wp-block-list\">\n<li>If approved, the refund will be credited within 7-15 business days and credited to your original payment method.<\/li>\n<li>For Cash on Delivery (COD) orders, a bank transfer or store credit will be issued upon approval.<\/li>\n<li>Returns are accepted within 7 days of delivery for undamaged items.<\/li>\n<\/ul>\n<p>Note: Original shipping charges are non-refundable unless the return is due to an error on our part.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758528765572\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Exchange Policy<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]We only replace items that are defective or damaged. Once exchange is approved it will be delivered in 10 business days. If you need to exchange an item for the same product, contact us at:<\/p>\n<ul class=\"wp-block-list\">\n<li>Email:&nbsp;<a href=\"mailto:info@victorygroupindia.com\">info@victorygroupindia.com<\/a><\/li>\n<li>Phone:&nbsp;+91 9815101673, 9888257477, 8448855502<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_2e7c0609e2f4cfe9678d17c92694dc15 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1758528878385\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#000000;\">Customer Support Hours<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]For any queries related to returns or refunds, reach out to us during our customer support hours:<\/p>\n<ul class=\"wp-block-list\">\n<li>Monday to Saturday, 11 AM \u2013 7 PM<\/li>\n<\/ul>\n<p>Thank you for choosing victorygroupindia.com. Your trust in our products and mission to promote well-being means the world to us![\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]At Victorygroupindia.com, we strive to process refunds smoothly and transparently. Below are our refund guidelines.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]&nbsp; Once we receive and inspect your returned item, we will send an email notification regarding the approval or rejection of your refund request. If approved, the refund will be credited within 7-15 business days and credited [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1425","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/comments?post=1425"}],"version-history":[{"count":7,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1425\/revisions"}],"predecessor-version":[{"id":1833,"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/pages\/1425\/revisions\/1833"}],"wp:attachment":[{"href":"https:\/\/victorygroupindia.com\/shoponline\/wp-json\/wp\/v2\/media?parent=1425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}